Return & Refund Policy

✅ Return and Refund Policy – Smartwarehouses

At Smartwarehouses, we value your satisfaction. This policy explains our return and refund process to ensure clarity and fairness for every customer.

🕒 7-Day Money-Back Guarantee

If you’re not fully satisfied with your purchase, you may request a refund within 7 days of the purchase date.

Your request must be made within 7 days of the transaction.
Provide valid proof of purchase (order number, invoice, or confirmation email).
Clearly state the reason for your request so we can improve our service.
If applicable, return any physical products in original condition and packaging.

Note: Refunds requested after 7 days from purchase will not be eligible. Approved refunds are processed within 5–7 business days.

🔐 Secure Checkout

All payments are processed via trusted gateways using SSL encryption. Your personal and payment information is never stored or shared.

💳 No Recurring Charges

We believe in transparent, one-time pricing. You’ll never be charged again — no subscriptions or hidden fees.

🌐 Always Accessible

This refund policy is available 24/7 online through a direct link — easy to view or share at any time.

🔄 Policy Changes

We may update this policy periodically. You’ll be notified via email, and the updated version will be available instantly.

📬 Contact Us

Smartwarehouses HQ
Unit 19, Marshall House
124 Middleton Road
Morden SM4 6RW
United Kingdom

Phone: 020 7183 0020
Email: [email protected]