✅ Return and Refund Policy – Smartwarehouses
At Smartwarehouses, we value your satisfaction. This policy explains our return and refund process to ensure clarity and fairness for every customer.
🕒 7-Day Money-Back Guarantee
If you’re not fully satisfied with your purchase, you may request a refund within 7 days of the purchase date.
- Your request must be made within 7 days of the transaction.
- Provide valid proof of purchase (order number, invoice, or confirmation email).
- Clearly state the reason for your request so we can improve our service.
- If applicable, return any physical products in original condition and packaging.
Note: Refunds requested after 7 days from purchase will not be eligible. Approved refunds are processed within 5–7 business days.
🔐 Secure Checkout
All payments are processed via trusted gateways using SSL encryption. Your personal and payment information is never stored or shared.
💳 No Recurring Charges
We believe in transparent, one-time pricing. You’ll never be charged again — no subscriptions or hidden fees.
🌐 Always Accessible
This refund policy is available 24/7 online through a direct link — easy to view or share at any time.
🔄 Policy Changes
We may update this policy periodically. You’ll be notified via email, and the updated version will be available instantly.
📬 Contact Us
Smartwarehouses HQ
Unit 19, Marshall House
124 Middleton Road
Morden SM4 6RW
United Kingdom
Phone: 020 7183 0020
Email: [email protected]