Contact us
Get in touch
We're a UK team and we're happy to help — whether it's a question before you order, a delivery query, or something that hasn't gone to plan.
- Email: admin@smartwarehouses.co.uk
- Phone: 020 7183 0020 (Monday to Friday, excluding bank holidays)
- Contact form: use the form below and we'll come back to you by email.
We aim to reply to every message within one working day. Including your order number helps us help you faster.
Returns
Want to send something back? Everything you need is on our returns page. Our returns address is: Smart Warehouses (Returns), Unit 19 Marshall House, 124 Middleton Road, SM4 6RW. You don't have to contact us before returning an item, but a quick email with your order number helps us process your refund faster.
Trade enquiries
Interested in a trade account for your business? Start at Smart Warehouses Trade, or email admin@smartwarehouses.co.uk with “Trade” in the subject line.
Product safety
If you have a safety concern about any product we've sold, email admin@smartwarehouses.co.uk with “Product safety” in the subject line and we'll treat it as a priority. For products supplied to consumers in Northern Ireland, our responsible person under the EU General Product Safety Regulation is: [NI_RESPONSIBLE_PERSON].
Company details
Smart Warehouses is a trading name of Zaytuna Business Services Ltd, registered in England (company number 11324022).
Registered office: 124 City Road, London, EC1V 2NX.
VAT registration number: GB441589282.